Terms of Service

Sterison Technology Private Limited Terms and Conditions

Terms of conditions listed below refer to the Sterison Technology Private Limited client application as well as the Sterison Technology Private Limited website (hereinafter referred to as ‘Sterison Technology Private Limited ’ or ‘Sterison’). The Sterison Technology Private Limited is a service offered by the service provider General conditions of use apply to all Sterison users and site visitors.

The user (‘user’) is any legal or individual person who is using Sterison client application and/or assigned a username and a password for accessing the Sterison website/dashboard.

By accessing any part of the Sterison, the user agree to abide by these Terms and Conditions of Use.

Agreement

This agreement describes the terms governing the user’s use of the sales force automation solution and related services provided to the user on this website, including content, updates and new releases, (collectively, the “Services”). It includes by reference, Sterison Statement available on this website or provided to the user in writing for the Services the user selected.

Use

Sterison Technology Private Limited is protected by copyright, trade secret, and other intellectual property laws. The user(s) are only granted the right to use the Services, and Sterison Technology Private Limited reserves all rights of ownership in the Services not granted to the user in writing here. As long as the user meet any applicable payment obligations and comply with this agreement, Sterison grants to the user a personal, limited, non exclusive, non transferable right (except as expressly stated herein) to use the Services that is valid only for the period of use provided in the ordering and activation terms, and only for the purposes described by Sterison on the website for the Services.

Sterison maintains the sales force automation solution and further strives to ensure the system’s availability (‘uptime’) 24 hours a day, all year round. The Sterison Technology Private Limited functions within the specifications and purposes of the program, in a manner that Sterison has described in great detail in documents widely accessible to the public. Sterison does not bear responsibility for any disturbances and interruptions due to connectivity issues or for any other occurrences beyond their direct control. Sterison shall not, at any time, be liable for any damage or loss of any kind, caused as a result of the improper use of the Sales force automation solution , due to inadequate equipment or the inability to use it in the right way. Sterison shall in no way be liable for any damage arising from the inability to connect to the Sales force automation solution for the aforementioned reasons.

In using the Sales force automation solution, the user agrees:

  • Not to use false identities and/or use the system in an unauthorized manner, on behalf of any legal or private person
  • Not to use the Sales force automation solution for achieving any illegal goals
  • Not to obstruct the networks, which are needed to provide the service
  • Not to use any device, software, program or other means in order to obstruct the functioning of the web page, and not to obstruct transactions which are offered by the Sterison Technology Private Limited
  • Not to take any action which could damage the infrastructure of the Sterison Technology Private Limited
  • Not to use any tool to automate the access to the system (agents, robots…), for any reason.

Sterison Technology Private Limited reserves the right to restrict the user’s access to the Sales force automation solution, at any time, if the user violates any of the aforementioned regulations.

Trial Period

If the user(s) registered for a trial use of the Services (“Trial Period”), he/she/they must decide to purchase the Services within the Trial Period in order to retain any Content (defined in Section 6) that he/she/they have posted or uploaded during the Trial Period. If the user do not purchase the Services by the end of the Trial Period, his/her/their content will no longer be made available, and Sterison Technology Private Limited will not be responsible for any of it.

To be very clear, after using the Services during the trial period, if user(s) decide not to purchase the full version of the Services, he/she/they will not be able to access or retrieve any of the data they added/created during the trial.

Content

The users are responsible for their content. The user are legally responsible for all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials (“Content”) uploaded, posted or stored through their use of the Services. The user grant Sterison Technology Private Limited a worldwide, royalty-free, non-exclusive license to host and use the Content in order to provide the user with the Services. The user agree not use the Services for any illegal purpose or in violation of any applicable local, state, federal or international law. The user(s) is encouraged to archive his/her/their Content regularly and frequently. The user is responsible for any Content that may be lost or unrecoverable through the user’s use of the Services. The user must provide all required and appropriate warnings, information and disclosure. The user agree that The user will not use the Services to share, store, or in any way distribute financial data that is not in accordance with the law. Any users suspected of having information which involves fraud, embezzlement, money laundering, insider trading, support for terrorism, or any other activity proscribed by law may have their accounts terminated, their financial data erased, and they also may be reported to law enforcement officials in the appropriate jurisdictions. Sterison Technology Private Limited is not responsible for the Content or data The user submits on the website.

The user agrees not to use the Services to upload, post, distribute, link to, publish, reproduce, engage in or transmit any of the following, including but not limited to:

  1. Illegal, fraudulent, libelous, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, harassing, offensive, inappropriate or objectionable information or communications of any kind, including without limitation conduct that would encourage or constitute an attack or “flaming” others, or criminal or civil liability under any local, state, federal or foreign law;
  2. Content or data that would impersonate someone else or falsely represent the user’s identity or qualifications, or that constitutes a breach of any individual’s privacy, including posting images about children or any third party without their consent (or a parent’s consent in the case of a minor);
  3. Except as otherwise permitted by Sterison Technology Private Limited in writing, advertisements, solicitations, investment opportunities, chain letters, pyramid schemes, other unsolicited commercial communication or engage in spamming or flooding;
  4. Virus, trojan horse, worm or other disruptive or harmful software or data;

and

5. Any information, software or Content which is not legally the user’s and may be protected by copyright or other proprietary right, or derivative works, without permission from the copyright owner or intellectual property rights owner.

 

Community forums.
The Services may include a community forum to exchange information with other users of the Services and the public. The user agrees to use respect when he/she interact with other users. Sterison Technology Private Limited does not support and is not responsible for the accuracy of others’ content in these community forums. The user agrees not to reveal information in the community forum that he/she do not want to make public. Users may post hypertext links to content hosted and maintained by third parties for which Sterison Technology Private Limited is not responsible.

Sterison Technology Private Limited may freely use feedback The user provide

The user agree that Sterison Technology Private Limited may use his/her feedback, suggestions, or ideas in any way, including in future modifications of the Services, other products or services, advertising or marketing materials.
The user grant Sterison Technology Private Limited a perpetual, worldwide, fully transferable, sublicensable, non-revocable, fully paid-up, royalty free license to use the feedback he/she provide to Sterison Technology Private Limited in any way.

Sterison Technology Private Limited may monitor the user’s content from time to time.
Sterison Technology Private Limited may,but has no obligation to, monitor content on the Services.We may disclose any information necessary or appropriate to satisfy our legal obligations, protect Sterison Technology Private Limited or its customers, or operate the Services properly. Sterison Technology Private Limited , in its sole discretion, may refuse to post, remove, or refuse to remove, any Content, in whole or in part, alleged to be unacceptable, undesirable, inappropriate, or in violation of this Agreement.

Permitted disclosures and Use of Data

The user acknowledge and agree that in order to provide him/her with access to and use of the Software and Services, Sterison Technology Private Limited may provide his/her Access Information and Account Data to (i) his/her/their employee or agent who is identified in the Registration Data as the current system administrator for the user’s account (the “Current Administrator”), (ii) such other employee or agent who may be designated by the user as a replacement administrator for the user’s account by following the procedures required by Sterison Technology Private Limited to effectuate such replacement, and (iii) any other person identified as an authorized user of the Software in the set-up interview form or in any subsequent communication to Sterison Technology Private Limited (collectively, “Information Recipients”).

Customer support

Sterison Technology Private Limited, being the sole provider of the sales force automation solution service, is responsible for offering customer service to its users. Sterison Technology Private Limited customers may contact customer support at any time, provided that their subscription to Sterison Technology Private Limited is still active.

Our support services predominantly serve the following needs:

  • Correction of mistakes made during the installation of the program’s equipment of the provider
  • Assistance with applications that are part of the sales force automation solution via e-mail (the address of the user support) and/or by telephone.
  • In the unlikely scenario that a user spots any bugs or other kinds of errors in the system, he is to report immediately such finding to Sterison Technology Private Limited

The latter in turn commits itself to fix any bugs and correct any errors in the shortest amount of time possible. Sterison Technology Private Limited shall not bear responsibility for any damage a user might incur as a result of these inconveniences.

Software updates

From time to time, the Sterison Technology Private Limited service software may be updated. These updates are predominantly intended to improve, upgrade and further enhance sales force automation solution service. Updates may consist of files for eliminating mistakes, files with upgraded functions, new software modules and completely new versions of the software.

In order to facilitate the updating process, the download of new files from the provider’s server occurs automatically on the users’  smartphones. The user agrees to accept these files and to install them on his mobile device as part of the sales force automation solution.

Payments and system usage costs

The Sterison Technology Private Limited is available exclusively as a paid service. In order to use the system, a user must first first sign an agreement for use of the sales force automation solution. The service provider will charge for the costs of using the sales force automation solution according to the tariffs valid on the day when the service is used or in compliance with the tariffs defined in the agreement.

Cancellation of services

Sterison Technology Private Limited reserves the right to terminate offering the sales force automation solution service to any and all users that violate the terms and conditions of usage.

Sterison Technology Private Limited may temporarily suspend the services of the sales force automation solution to the users if they fail to settle the payments that they owe to the service provider.

The user has the right to cancel using the services of the sales force automation solution at any time by submitting a written request for the termination of the agreement, unless otherwise agreed differently.

Security of access, privacy and data protection

Sterison Technology Private Limited reserves the right to collect statistics concerning the access and usage of the sales force automation solution. Sterison Technology Private Limited will use all available technical and economically justifiable means to protect the user’s business data from unauthorized access by other persons. In no event shall Sterison Technology Private Limited be responsible for legal or illegal breaches of a user’s personal data and their disclosure to a third person (by way of a court decision, by breaking into the system, etc.)

Sterison Technology Private Limited will make sure that all internal associates are familiar with the proceedings and regulations for the security of data. In order to provide necessary security of data, the user will be entirely responsible for maintaining the confidentiality of his usernames and passwords, and he will, by no means, forward them to other legal and private persons. In case a password is lost or stolen, the user agrees to notify Sterison Technology Private Limited immediately, who, in that case only, will issue a new password and check for any intrusions.

Users failing to comply with the guidelines concerning passwords safety shall be liable for any possible damage resulting from the destruction or unwanted disclosure of their business data.

The user(s) can view Sterison Technology Private Limited Privacy Statement on the website, or via a link on the website for the Services he/she/it/they have selected. The user agree to be bound by the applicable Sterison Technology Private Limited Privacy Statement, subject
to change in accordance with its terms. Most importantly, The user agrees:

  1. To Sterison Technology Private Limited maintaining the user’s data according to the sales force automation solution Privacy Statement, as part of the Services.
  2. To give Sterison Technology Private Limited permission to aggregate the user’s uploaded, non-personally identifiable account data with that of other users of the Service. By way of example, this means that Sterison Technology Private Limited may use that aggregated data to improve services, design promotions, or provide ways for The user to compare business practices with other users.
  3. Sterison Technology Private Limited is a global company and may access or store personal information in multiple countries, including countries outside of the European Union that may be deemed to have inadequate protections. When The user agree to these Terms of Service, The user agree to this practice.

Limitation of liability

Sterison Technology Private Limited hereby states that all information and services offered on their web pages are on an “as is”, “as available” basis without warranties of any kind on their availability and regularity i.e. its purpose.
The user utilizes the sales force automation solution web/mobile application at his sole risk. In no event shall Sterison Technology Private Limited be liable for any direct or indirect losses or damages arising out of or in connection with his use of or inability to use the information and/or services from this site, i.e. because of the possible mistakes or incorrect information which could be found on the site.

Sterison Technology Private Limited is continually working on offering the maximum in terms of technical correctness on their web pages. In no event shall Sterison Technology Private Limited be liable for any direct or indirect losses, damages or inconveniences arising out of possible technical difficulties or interrupted work.

Sterison Technology Private Limited hereby guarantees for the adequate equipment solely, and shall not be liable for any irregularity or unlawfulness, arising out of the use of inadequate equipment or the user’s inability to utilize it.

The user agrees to indemnify and hold Sterison Technology Private Limited and its Affiliates and Suppliers harmless from any and all claims, liability and expenses, including reasonable attorneys’ fees and costs, arising out of The user’s use of the Services or breach of this Agreement (collectively referred to as “Claims”). Sterison Technology Private Limited reserves the right, in its sole discretion and at its own expense, to assume the exclusive defense and control of any Claims. The user agree to reasonably cooperate as requested by Sterison Technology Private Limited in the defense of any Claims.

Final regulations

Sterison Technology Private Limited reserves the right to alter general conditions of their business conduct and tariffs without any previous consent from its users. In case the user does not agree with any of these changes, he may cancel the agreement at any time.

The contractual parties accept to solve all disputes, which could arise from their relationship, by mutual agreement. If an agreement is not possible, they shall refer to Court in New Delhi, India for resolving the dispute. Legal regulations of Delhi apply for any legal relationships arising from these conditions.

Tamilnadu, India

September 02th, 2020.